Die Lernerorientierte Qualitätstestierung auf dem Prüfstand. Ergebnisse einer Vorher-Nachher-Befragung

Which improvements in quality can organisations achieve when they apply the processes of learner-oriented quality development in continuing education (Lernerorientierte Qualitätstestierung – LQW in German)? From 2006 to 2010, a study of this central question was carried out among almost 250 continuing education organisations in Germany and Austria in order to investigate the impact of the use of LQW. Following a short overview of the LQW model and the structure of the survey, the article presents the most important outcomes of the study. The focus is mainly on the learning successes of those organisations that have applied LQW for as many as five years and are currently going through what is called a “retesting” phase. One outcome is that it appears that these organisations achieve significant improvements above all in the areas of strategy and management during this phase.